FAQ
General information about ordering
Where can I store my order number?
Where can I store my order number?
You can send us your internal order number by email after placing your order. We then take these into account when creating the invoice.
Is it possible to purchase without VAT (net invoice)
Is it possible to purchase without VAT (net invoice)
Yes, please send us an email with your company address and VAT number. We will send you our code as soon as possible to shop without VAT.
Different delivery/billing address
Different delivery/billing address
That's no problem, just uncheck "Use delivery address as billing address" in the checkout. You can now enter a different billing address.
Can I also order on account?
Can I also order on account?
All traders and business customers can order on account.
Then simply select in the payment options.
Shipment
Is there tracking?
Is there tracking?
Yes, from a purchase value of €130
Can orders also be picked up on site?
Can orders also be picked up on site?
Yes of course, our address is:
Wendling 2
83329 Waging a. lake
Germany
Please call beforehand so that we can prepare your order straight away.